Terms and Conditions
LEGAL NOTICE
https://drelix.com is operated by Dr.Elix™️, this Website is provided to you for your personal use subject to these terms and conditions and any other rules posted on this Website (including our Privacy Policy).
By visiting this Website, you agree to be bound by, consent to comply with, and consent to the practices described in, these Terms and Conditions, which govern your access and use of the Website (drelix.com) and all content and functionalities available on the Website (or any of our other websites and related micro-sites accessed through the URL www.drelix.com and related domain names).
If you wish to use our Services, you must read and agree to be bound by our policies relating to those Services. In particular, your attention is drawn to our policies relating to the terms of purchase and our Privacy Policy.
If you are aged under 18 years old, you must let your parent or legal guardian know about our Privacy Policy before you register to use this Website or any of the Services and you represent and warrant that you have obtained the consent of your parent or legal guardian to purchase the products offered for sale in the Website
1- INTELLECTUAL PROPERTY
Dr.Elix may provide content of third parties (Third Party Content) or links to third party websites (Third Party Sites) as a service to those interested in this information. Dr.Elix does not monitor, approve or have any control over any Third Party Content or the Third Party Sites and the inclusion of links to Third Party Content or Third Party Sites does not imply any association or relationship between Dr.Elix and such third party. Dr.Elix does not guarantee, endorse or adopt the accuracy or completeness of any Third Party Content or any Third Party Site. Dr.Elix is not responsible for updating or reviewing Third Party Content or Third Party Sites. You use Third Party Content and Third Party Sites at your own risk. Third Party Content, including comments from third party users submitted to Dr.Elix do not necessarily reflect the views of Dr.Elix.
In light of the above, Dr.Elix will not be held liable for any reason whatsoever in respect of Third Party Content and/or Third Party Sites including without limitation for the provision of external sources, their content, commercial advertising, products, services or any other information or data available on the Website or from such external sources.
As Dr. Elix asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by DrElix.com violates your copyright, you are encouraged to notify Dr. Elix in accordance with Dr. Elix’s Digital Millennium Copyright Act (“DMCA”) Policy. Dr. Elix will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material.
2- REGISTRATION
Certain Services and related features, such as but not limited to, newsletters, that may be made available on the Website may require registration or subscription to enable your use of them. Should you choose to register or subscribe for any such Services or related features, you agree to provide complete, accurate and current information about yourself, and to promptly update such information if there are any changes. We may change our registration or subscription requirements from time to time. As a user of the Website you are solely responsible for keeping passwords and other account identifiers safe and secure. As a user of the Website you are entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us immediately of any unauthorized use of your password or account. Dr.Elix shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this paragraph. You may be liable for our losses or others due to such unauthorized use.
Please refer to our Privacy Policy for information about how we use your data.
You are responsible for your use of the Website, for any information, text, graphics, photos or other materials which you upload or post to the Website (collectively “Your Content”), and for any consequences thereof. When posting Your Content, you agree not to make comments that are not factual in nature including without limitation making any racist comments, using profanity, abusing another user, disrespecting another culture or any other derogatory or inappropriate comments. Dr.Elix reserves the right, in its sole discretion, not to publish or to remove any of Your Content or Other Content that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data or improperly uses the medium for promoting and advertising businesses.
3- AVAILABILITY OF THE WEBSITE
You acknowledge that (i) it is technically impossible that the Website will be provided free of defaults and that Dr.Elix cannot take any responsibility for this, (ii) that defaults may lead to the temporary unavailability of the Website, and that (iii) the operation of the Website may be adversely affected by conditions and performances outside Dr.Elix’s control, such as, for example, transmission and telecommunication links between Dr.Elix and you and between Dr.Elix and other systems and networks.
While Dr.Elix has tried to accurately display the colors and shape of products, the actual colors and/or shape You see will depend on your monitor and may not be accurate.
Dr.Elix may at any time, temporarily or permanently modify or interrupt, all or part of the Website in order to perform maintenance work and/or make improvements and/or changes to the Website. Dr.Elix is not liable for any modification to or suspension or interruption of the Website.
4- TERMS OF SALE
4-1 ELIGIBILITY
The purchase of products through the Website is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of Morocco.
In order to make purchases on the Website, you must provide your personal details, including your real first and last name, valid mobile telephone number, valid e-mail address, payment details, valid billing address and other requested information as indicated. You represent and warrant that the payment details you provide are valid, complete and correct and confirm that you are the person referred to in the billing information provided.
The Website is only available to persons who meet Dr.Elix terms of eligibility, those who hold a valid credit card by a bank acceptable to Dr.Elix Paypal Chekout services. Products purchased are for personal or gift use only and shall not be re-sold, used for commercial purposes or for any other commercial benefit. Dr.Elix reserves the right to restrict multiple quantities of an item being delivered to any one customer or delivery address.
By making an offer to purchase products(s), you expressly authorize Dr.Elix Paypal Services to perform credit checks and to transmit or obtain your credit card information or credit report information (including any updated information) to or from third parties to authenticate your identity, validate your credit card, obtain an initial credit card authorization and/or authorize individual purchase transactions, as Paypal Services deem necessary.
Please refer to our Privacy Policy for information about how we use your data.
4-2 ORDER OF THE PRODUCTS
The products available on the Website, including any samples Dr.Elix may provide to you, are for your personal use only. You may not sell or resell any products you purchase or otherwise received from Dr.Elix.
The products appearing for sale on the Website are subject to acceptance and availability. If, for any reason following the placement of an order for product(s), we are unable to supply a particular product, we will inform you as soon as possible, cancel your total order
Please note that you can order up to 10 (ten) units of a product.
All orders are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies, or errors in product or pricing information, that we are unable to obtain authorization for payment, that delivery restrictions apply to a particular item, that the item ordered does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the Terms and Conditions or any other problem identified by us.
Dr.Elix will store a record of your transactions for a minimum of 1 (one) year.
Once your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, it is a confirmation that we have received it.
Unless canceled, acceptance of your order will be perfected upon completion of the packing of your order by us. Completion of the contract between you and Dr.Elix will be perfected when we dispatch the products to you, at which time you will receive a second email confirming that your order has been dispatched. The sale contract is therefore concluded in Morocco and the language of the contract is French.
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.
By confirming your purchase at the end of the order process, you agree to accept and pay the full amount payable for the product(s) as set out in your order, including any delivery charges applicable to that order.
4-3 PAYMENT POLICY
We accept the following forms of payment:
Paypal,
credit cards via Paypal checkout,
Direct Bank Transfer,
No credit card details will be stored, sold, shared, rented, or leased to any third parties except by our online payment gateway service provider.
We take reasonable care to make the Website secure. Rest assured that your card number will be protected using SSL (Secure Socket Layer). SSL is a security technology that encrypts your card details and provides a secure connection between Internet browsers and websites, allowing you to transmit private data online. We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.
4-4 PRODUCT LIABILITY
All products should be used strictly in accordance with their instructions, precautions, and guidelines.
5- DELIVERY / SHIPPING POLICY*
Dr.Elix delivers Worldwide and we estimate that your order is expected to be delivered within 2 to 7 (two to seven) days from the day you receive your order confirmation email. Occasionally the delivery time may vary, therefore we invite you to contact our Customer Service using our contact us page form, by e-mail ([email protected]) or WhatsApp (+212665042046).
Delivery charges can be, free or supported by what we call a Flexible flat rate (generally up to 80% regular fee discount).
We Ship Worldwide, within 1 to 3 days from the time we receive your order, generally using DHL Express (Fast Shipping with tracking code),
Orders are delivered All weekdays, excluding Saturday, Sunday, and public holidays.
6- RETURN POLICY *
At Dr.Elix, it is our intention to ensure that our customers are satisfied with their purchases from us.
We don’t accept returns in general, due to the nature of our products nature, but if you have any problem don’t hesitate to contact us.
7- CONTENT
Dr.Elix does not warrant that the functional aspects of the Website or its content will be error-free or that the Website, its content or the server that makes it available are free of viruses or other harmful components. If your use of the same results in any damage or the need for servicing or replacing property, material, equipment, or data, Dr.Elix is not responsible in any way for those costs. Dr.Elix makes no warranty regarding the Website’s content, software, text, downloads, graphics or links, or any results from using the Website and you bear the entire risk of the completeness, accuracy or usefulness of any content on this Website. Dr.Elix reserves the right to withdraw any content from the Website at any time and for any reason. Removal may be immediate and without notice. You confirm that Dr.Elix is not liable to you or any third party for any such withdrawal.
We endeavor to provide an accurate description of the products on our Website and to display the colors of the products as accurately as possible. We cannot guarantee that your monitor’s display of any color will be accurate.
8- INDEMNIFICATION
You agree, at our request, to defend, indemnify, and hold harmless Dr.Elix and its affiliates, including their officers, directors, agents, suppliers and licensors from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the Website, any breach by you of these Terms and Conditions or the use by any other person accessing the Website using your Internet account. Dr.Elix reserves the right, at our own expense, to assume the exclusive control of any matter otherwise subject to indemnification by you hereunder, and such right and indemnification will survive these Terms and Conditions and your use of the Website.
9- DISCLAIMER
OUR WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE” BASIS. Dr.Elix MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OUR WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DR.ELIX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, REASONABLE CARE AND SKILL OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, DR.ELIX DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON OUR WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE WEBSITE, THAT YOUR USE OF OUR WEBSITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE PRODUCT. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS AND CONDITIONS.
10- LIMITATION OF LIABILITY
The use of the Website or any of the Services or products available thereon is at your own risk, and unless otherwise stated in these Terms and Conditions, you assume full responsibility and risk of loss resulting from your use of the Website or any of the Services or products available thereon.
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL DR.ELIX OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF DR.ELIX HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT WILL DR.ELIX BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE AMOUNT PAID BY YOU TOWARDS THE PRICE OF THE PRODUCT IN RESPECT TO WHICH THE CLAIM AROSE. YOU HEREBY RELEASE US FROM ANY AND ALL OBLIGATIONS, LIABILITIES, AND CLAIMS IN EXCESS OF THIS LIMITATION.
11- MISCELLANEOUS
We reserve the right to modify these Terms and Conditions at any time without notice to you. Any modifications of these Terms and Conditions will be effective once published on our Website. Your continued use of the Website (or any of our other websites) following such change shall signify your agreement to be bound by the modified Terms and Conditions. Please read the Terms and Conditions and check back often. If you do not agree to any change to the Terms and Conditions, then you must immediately stop using the Website.
These Terms and Conditions constitute the whole legal agreement between you and Dr.Elix and govern your use of the Website and all Services and products available thereon and completely replace any prior agreements between you and Dr.Elix in relation to the same.
You acknowledge and agree that the form and nature of the Services may change from time to time without prior notice to you and Dr.Elix may stop providing the same (or any features within them) to you or to users.
You understand that Dr.Elix grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials and Dr.Elix reserves the right to revoke these exceptions either generally or in specific cases.
You understand that you are solely responsible for (and that Dr.Elix has no responsibility to you or to any third party for) any breach of your obligations under the Terms and Conditions and for the consequences (including any loss or damage which Dr.Elix may suffer) of any such breach.
If Dr.Elix does not exercise or enforce, or delays in its exercise or enforcement, of any legal right or remedy, this will not be taken to be a formal waiver of Dr.Elix’s rights.
If any of the provisions of these Terms and Conditions is held to be illegal or unenforceable, the other terms of these Terms and Conditions shall not be affected and shall remain in full force and effect.
These Terms and Conditions are reproduced in English and French. If there is any inconsistency between the English text and the French text, the English text will apply.
These Terms and Conditions are governed by the laws of Morocco and all disputes arising hereunder are subject to the exclusive jurisdiction of Fès courts.
Contact Us: If you have any questions about the Terms and Conditions or any aspect of your order, please contact our Customer Service through the Contact Page, E-mail, or WhatsApp.
E-mail: [email protected]
WhatsApp: +212 665 042 046